Frequently Asked Questions
Everything you need to know about shopping with Face to Face Games.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location, typically arriving within 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a size guide?
Yes, a detailed size chart is available on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
At Face to Face Games, we are committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.